Meet the face2face Team
Kate Prior » Managing Director
Kate began to work in recruitment industry more than 30 years ago and quickly rose to become a senior consultant, working for large international firms. Highly motivated and a lateral thinker, Kate could see the recruitment industry slowly but surely becoming de-humanised and impersonal. The change drove Kate to open her own recruitment business in 2005. Even the name of the business—face2face—reflects Kate’s overriding business philosophy.
face2face grew quickly. We now have more than 200 employers on our books and more than 30,000 candidates on our database.
Throughout her career, Kate has personally placed more than 3,500 candidates in the right job. She has worked for hundreds of Australian Government/public sector, private sector and not-for-profit organisations. Kate has built a long list of loyal, satisfied employers, many of whom have provided face2face with repeat business. And she has a long list of happy candidates.
Kate’s knowledge of ICT recruitment is extensive. She has 30 years’ of ICT experience, including as a Director of an ICT professional services company and in ICT recruitment. Kate has personally placed 2,000 positions in the sector. If anyone understands the ICT market, it’s Kate.
face2face has gone from strength-to-strength with Kate’s drive, innovation, skills and knowledge. In 2010, the company won the prestigious Australian Small Business Champion Award for Recruitment Services.
So what does Kate love most about recruitment? Identifying a candidate’s attributes, regardless of what they’ve included in their resume, and placing them in a rewarding position.
“Too many employers get caught up with written qualifications,” says Kate. “They unknowingly miss out on candidates who have the potential to add amazing value to the workplace. We work hard to uncover that potential and communicate it to employers so these opportunities aren’t missed.”
Charlene Gardiner » Finance Manager
Charlene Gardiner, our Finance Manager, has a strong background in finance, professional services and recruitment. She initially joined the team to provide support to our ICT recruitment specialists and has since built a wealth of knowledge about our business and the industry, including in the finance arena.
Passionate about numbers and figures, Charlene is armed with excellent attention to detail and time management skills. She ensures our finance process runs smoothly and efficiently. Charlene is also dedicated to getting everything done right the first time, and always on time.
Nicknamed ‘The Oracle’, what does Charlene love most about her position at face2face?
‘Streamlining processes, developing tools and going all out to make it happen,’ says Charlene. ‘Whatever it takes to make life better for employers and job seekers.’
Michelle Froome » Office Manager
Michelle is face2face Recruitment’s Office Manager, focusing on customer service and efficient administration. With her positive and proactive approach, Michelle supports our team to achieve their goals, with both employers and candidates. Previously, Michelle has worked across many roles in the private and public sector, including as a busy medical receptionist.
Michelle is passionate about volunteering in the community and working closely with Canberra’s Domestic Violence Crisis Service to help those most vulnerable in society. She has recently taken on a larger role and is now a Voice for Change Advocate.
What drives Michelle?
‘Understanding the need to build engaging rapport with people from all walks of life and making a positive impact on those I come across in the workplace,’ says Michelle.
Alister Pardew » Manager, ICT
As ICT Manager, Alister heads up the ICT team at face2face Recruitment. A service and sales professional, Alister has more than 20 years’ experience in managing teams, accounts and businesses in the recruitment, travel and hospitality industries.
Alister has a passion for understanding clients’ needs and delivering quality in recruitment solutions.
What drives Alister’s passion at f2f?
“Getting to know people is what we do, what moves them, how they got to where they are now and what’s next in their journey,” says Alister. “This is how we can put them forward for the right roles with the right clients, to get the best fit.”
Dylan Macleod » Senior Account Manager, ICT
Before joining f2f, Dylan was a General Manager of an ICT training organization, and the external face of the company, for 11 years, developing strong relationship building and people engagement skills. In this role, Dylan was highly successful in creating and providing solution-based results for Australian Government and state and territory government departments, as well as for large private sector corporations and small business clients.
Dylan brings to the recruitment world a passion for people engagement, relationships and providing personable and excellent service—all important attributes when finding employers talented staff and finding valuable roles for candidates.
‘Being able to recognise the differences of each and everyone one of us is highly important to me,’ says Dylan. ‘So too is understanding diversity, which helps build rapport, better communication and trust.’
Megan Walton » Recruitment Consultant, ICT
With a strong background in recruitment, built over many years, Megan is a meticulous operator, reacting quickly to the need to fill positions. She began her recruitment career on reception and quickly progressed to support other major recruitment clients. This included the psychology team in a multinational manufacturing firm, running this client’s major graduate intake programs.
Before joining f2f, Megan gained nine years’ experience in the accounting and finance, investment banking and property sectors in recruitment and executive search firms in Sydney.
What keeps Megan in the fast-paced and ever-changing world of recruitment?
‘I love the variety, connecting with people, and going above and beyond to help candidates land their perfect role,’ says Megan.
Vinny Katta » Recruitment Consultant, ICT
Vinny has more than six years’ experience in the recruitment industry, in Australia and overseas. At face2face, Vinny is a Recruitment Consultant, ICT, ensuring a strong match between candidate skills and employer needs by sourcing potential opportunities, conducting interviews, screening and providing overall recruiting support to clients. Before joining the dynamic f2f team, Vinny worked as a Technical Recruiter focusing on IT placements in India and in the United States. Now, in Australia, she applies the deep experience she has developed in talent marketing, sourcing and recruiting on many levels.
Why is Vinnie such a great fit for f2f?
“I take great pride in ensuring all placements are a strong and best match for all parties,” says Vinnie. “And I’m determined to help candidates find careers rather than just jobs.”
Shannon Bunfield» Recruitment Consultant, ICT
A strong people person, Shannon is passionate about providing excellent recruitment and excellent customer service. Putting customers first has always been a priority during her career, especially in her public service roles, which included VIP support at Prime Minister and Cabinet.
While at Prime Minister and Cabinet, Shannon dealt regularly with ministers and their staff. She also provided support for a Prime Minister who said Shannon’s ‘customer service was awesome’.
With recruitment, Shannon works diligently to help candidates in every possible way.
What drives her passion?
‘There’s nothing better than finding the right role for the right person,’ Shannon says.
Maddy Chang » Recruitment Support, ICT
Maddy comes to face2face Recruitment backed by five years in the service industry (hospitality) and her experience in sales. She’s motivated by interacting with people, getting to know them and helping fulfil their needs. That includes through her role in Recruitment Support in the fast-paced ICT unit at f2f.
Maddy is always willing to take on new jobs to help the f2f team to be the best they can be. She is passionate about upskilling and improving her performance in every way.
What drove Maddy to join f2f?
“The rewarding feeling of working in such a strong team and working every day to help others find a job they’re passionate about,” says Maddy. “It’s also rewarding to work in a busy group environment, providing assistance and support to ease the workload of other team members and streamline service.”
Loretta Pabian » Senior Account Manager, Business Support
Loretta has worked in the recruitment industry since 2008, including with public and private sector clients, across a wide range of industries and with the most senior roles. She is a Senior Account Manager, Business Support at face2face and is well known and respected for being results oriented, solution focused, client-centric and highly approachable.
Loretta holds a Masters in Marketing Communication and Bachelor in Advertising and Marketing. Before joining the recruitment industry, she worked as a professional marketing manager. Loretta was also a leasing executive in the commercial retail, media and advertising space.
Loretta is a relationship builder who works hard to understand each client’s business requirements and then help them achieve their goals. She has spent most of her career specialising in business support recruitment but is also talented in many other areas of recruitment.
A strategic thinker and creative recruiter, Loretta specialises in developing strong and effective relationships with clients and working closely with them to deliver the best outcomes for their business needs.
What is Loretta’s main motivation with recruitment? Sourcing the right person for the right job at the right time.
“I’m passionate about helping employers find quality staff and candidates find quality employment,” says Loretta. “I can’t think of anything more rewarding.”
Lauren Ferrett » Senior Account Manager, Business Support
Lauren comes to face2face Recruitment with a strong administration background in hotels. She discovered her passion for recruitment when studying hotel management and applies relevant skills to her role as Account Manager, Business Support.
Lauren gets a buzz out of working with face2face. She fits in well with a team that shares the same passion and drive to work towards a common goal; a team where everyone is always happy to help and provide support.
Lauren puts everything into her work to ensure the best outcome for all candidates, maintaining a high-quality service right from the first point of contact.
What is important to Lauren about the world of recruitment? The importance of having meaningful work and how much it can impact and improve all aspect of a person’s life.
“I thrive on helping people get their dream job,” says Lauren. “It’s the most rewarding thing ever.”
Bec Beecham » Account Manager, Business Support
Getting to know candidates and clients on a personal level energises Bec, a Recruitment Consultant on the Business Support team at face2face Recruitment. Canberra born and bred, Bec is passionate about recruitment. At face2face, she draws on her extensive service background—having worked in a bank for more than three years and in retail for more than eight—to provide exceptional customer service.
So what does Bec love most about recruitment?
“Giving my all in helping candidates find that perfect job and assisting clients with their objectives, no matter how big or small,” says Bec.
Jade Hansen » Account Manager, Business Support
Jade Hansen, backed by an MBA in Business and Marketing, has strong business acumen. Throughout her 20+ years’ experience in a wide range of industries, Jade has developed exceptional client relations skills.
As a highly experienced marketing, branding and communications professional, Jade understands the importance of implementing projects while paying strict attention to detail. As an Account Manager, Business Support, at face2face Recruitment, Jade relies on the skill set she’s developed throughout her career in customer-focused industries such as healthcare, e-commerce, retail and hospitality.
What attracted Jade to switch career paths to recruitment?
‘The excitement of working with two sets of clients—candidates and employers—and the immense satisfaction of matching skills to needs,’ says Jade.
Marietta Rudolf » Account Manager, Business Support
Marietta brings to face2face Recruitment more than 15 years’ experience in relationship management, customer service, marketing, media liaison, public relations and event management. She’s passionate about her work, prides herself on excellence in customer service and is experienced in working effectively with people of all levels and in all industries. Marietta applies these strong these skills to her role as Account Manager, Business Support. Having lived in Canberra most of her life, Marietta has strong connections, including with business owners, captains of industry, senior public servants as well as state/territory and federal politicians, including Prime Ministers.
What brings Marietta to her new career chapter in recruitment?
“I wanted a role in which I could apply all my skills and energy,” says Marietta. “Recruitment is a perfect match. We’re dealing with people’s lives, helping them to progress, grow and reach their goals. That includes organisations wanting candidates that match their culture and candidates looking for a fabulous job.”
Ben Owen» Account Manager, Business Support
Ben Owen has more than six years of providing strong sales experience, backed by a genuine passion for people and an unrivalled commitment to client service. It’s no wonder he’s a perfect fit for award-winning face2face Recruitment.
Previously, while at Ray White, Ben consistently more than doubled his year-on-year revenue for the business division. His diverse and dynamic interpersonal skills and unmatched level of enthusiasm enables him to develop relationships with people from all walks of life. Ben has a unique ability to connect, inspire and influence others positively—skills he applies in his role as Account Manager, Business Support.
‘For me finding the right candidate for the right employer is like matching a house to a buyer (in real estate lingo),’ says Ben. ‘Half the satisfaction comes from searching, the other half from matching the right candidate to the right employer.’
With recruitment, Ben aims to guide candidates through the uncertainty of finding their dream job—one that meets their salary requirements and is a great culture fit.
What else motivates Ben in the world of recruitment?
‘There’s no bigger privilege than helping someone find a job, and not just any job … one that makes it worth spending the bulk of week at work,’ Ben says.
Anbarin Alamyar » Recruitment Support, Business Support
Anbarin Alamyar is a Recruitment Consultant, Business Support, at face2face Recruitment. She has a double degree from the University of Canberra (2018)—Bachelor of Arts in International Studies and Bachelor of Communication in Media and Public Affairs.
Before joining f2f, Anbarin worked for more than six years in retail, where she developed her customer service strengths. Anbarin’s passion lies in the value of human relations and she is excited to be working as a Recruitment Consultant for the opportunities the role brings in exercising her many skills.
What motivates Anbarin most at f2f?
‘Being able to communicate with candidates and work with them to secure positions they find stimulating and rewarding,’ says Anbarin. ‘I want every candidate to have a dream job.’
Eden Roser » Recruitment Support, Business Support
Before joining f2f, Eden worked in training administration for two years in an aircraft maintenance company. Here she developed her time management skills and ability to prioritise deadlines to ensure tasks were delivered on time, every time, without compromising on quality.
Throughout her career, Eden has enjoyed dealing with and developing clients and staff and building knowledge about their goals, aspirations and needs. These skills she applies every day at f2f when helping candidates find meaningful roles.
Why does Eden adore working at f2f?
‘I enjoy the continual challenges that recruitment offers and the thrill of seeing the right candidate placed in the right position,’ says Eden.
Clare Farrugia » Recruitment Support, Business Support
Clare Farrugia has completed a Diploma of Tourism and previously worked in hospitality and retail. She brings to face2face Recruitment her strengths in customer relations and communications, as well as her bubbly, positive outlook on life and work.
In Business Support, Clare is proactive as a Recruitment Support member of the f2f team, focusing on providing the best service to candidates looking for work. She’s always on hand to help co-workers too.
Why did Clare choose recruitment?
‘Being able to support candidates to find their ideal role so they have the best possible opportunities in the workplace is extremely rewarding,’ says Clare. ‘I also thrive on the ability to build relationships with candidates, staying with them until we match their qualifications with the perfect job.’
Katie Stubbs » Recruitment Support, Business Support
Katie was raised in Wagga Wagga and moved to Canberra to pursue a career, first studying a degree in Human Resources at the University of Canberra. She joined face2face Recruitment in Recruitment Support, Business Support, backed by her HR studies, her Certificate III in Business, which she completed at TAFE NSW in 2017, as well as her three years’ experience working in administration in a medium-sized accounting firm. At f2f, Katie has kicked into gear all her recruitment support strengths.
How did Katie land at f2f?
“I chose recruitment driven by a desire to help people achieve their goals through securing positions that are right for them,” says Katie. “Since studying HR I’ve always wanted to work for a reputable recruitment agency and here I am.”
Kerry Oddy » Recruitment Support, Business Support
Kerry Oddy, a Recruitment Consultant on the Business Support team at face2face Recruitment, is a highly experienced administrator. She is backed by a Management Degree from the University of Canberra, and a Diploma in Project Management from Best Practice Project Management. Kerry also has completed a Certificate IV in Work Health and Safety and a Certificate in Auditing.
At award-winning f2f, Kerry draws on the extensive experience she has developed while working in various roles in the ACT public, private and not-for-profit sectors. This includes in a diverse range of areas including recruitment, client service, administration, client service, volunteer management and health. In these areas, Kerry has built diverse knowledge while working with people of all ages and backgrounds.
Also at f2f, Kerry’s strong administrative skills ensure she provides detailed, accurate and meticulous recruitment support.
What does Kerry love most about f2f?
“I have a can-do attitude and thrive on challenges and new exciting tasks, which the fast-paced and ever-changing world of recruitment presents,” she says.
Sweezy Singh» Talent Manager, Business Support
Sweezy Singh, backed by a Masters of Business Administration, is a dedicated and high-performing member of the face2face Recruitment team.
With her strong background in recruitment and talent acquisition, Sweezy is professionally recognised for her strength in establishing trust-based relationships. As Talent Manager at face2face, Sweezy’s role is to improve our offering to job seekers. She provides advice on resumes and possible direction and options for job seekers.
Sweezy’s career has also involved customer service, business development and administration.
What inspires Sweezy to perform at a high level as Talent Manager?
“Supporting candidates to fulfil their dreams by landing the perfect job,” says Sweezy. “Helping them on their journey is so rewarding.”
Chantelle Flaherty » Finance Officer
Backed by her experience in human resources, recruitment, customer service, finance and payroll, Chantelle is a valuable asset to the face2face Recruitment team. She is our Finance Officer.
Chantelle joined face2face after spending 11 years gaining extensive experience in hospitality, including completing an Advanced Diploma in Hospitality Management. For Chantelle, recruitment was a natural progression.
With face2face, Chantelle applies her strengths in administration support and customer service to the business support team and to candidates.
What’s super important to Chantelle? She loves helping people and believes it’s important to pursue what you love and love what you do.
“We all need to continue to grow, learn and develop our skills,” says Chantelle. “That’s why it’s so rewarding working in recruitment. We help candidates find the right job so they can grow, learn and develop.”
Adele Buckner » Recruitment Administration
One of Adele’s main responsibilities is to support face2face’s Office Manager and help all other team members achieve their goals. With a background in human services, Adele is adept at building rapport and trust with candidates, employers and her colleagues.
Before joining face2face, Adele worked as an Executive Assistant to Australia’s first space launch company and in her own real estate business as a licensed agent. She has lived abroad and been exposed to many cultural communities and ideologies. Adele brings this life experience to her work at face2face.
Adele is motivated by creating long-term change for people wishing more in life. face2face’s culture and cutting-edge employment systems is a fantastic environment for Adele’s skills and talents.
Shakira Reinpacher » Senior Recruitment Consultant/Trainer
Shakira has 9 years’ experience in the recruitment industry as a consultant, serving a wide range of Australian Government departments and private sector organisations. She has worked with bulk recruitment rounds, temporary assignments, non-ongoing placements and with graduate programs. Shakira has placed candidates in many areas, including policy, governance, administrative, executive assistant, help desk/service desk, call centre, communications, finance, research, library and records management.
Does Shakira love a challenge? You bet. She excels at matching people to positions.
‘This is so much more than just matching a resume against a job description,’ says Shakira. ‘For a placement to last, it’s essential to also ensure a cultural fit, personality fit and core values fit. I talk to candidates to discover their story. We all have a story and at face2face we take the time to find out what that is. Once we’ve uncovered the unique qualities and experience the candidate has to offer, it’s easier to find the right fit. This benefits both employer and candidate.’
Alina Irfan » Senior Recruitment Consultant/Trainer
Alina has a degree in Political Science and Sociology but always knew her dream job would be in recruitment. She has a passion for the industry that is second-to-none. Alina works as a Senior Recruitment Consultant/Trainer in Business Support. She works with both government/public and private sector positions.
What gives Alina a real buzz? Helping people find the job that’s best for them.
“My ultimate goal is to find candidates a job they enjoy going to every day,” says Alina. “And this means meeting new people, getting to know their personalities and interests, and then matching them to a position that motivates them. It’s what I love about recruitment.”