Meet the face2face Team
Kate Prior » Managing Director
Kate began to work in recruitment industry more than 30 years ago and quickly rose to become a senior consultant, working for large international firms. Highly motivated and a lateral thinker, Kate could see the recruitment industry slowly but surely becoming de-humanised and impersonal. The change drove Kate to open her own recruitment business in 2005. Even the name of the business—face2face—reflects Kate’s overriding business philosophy.
face2face grew quickly. We now have more than 200 employers on our books and more than 30,000 candidates on our database.
Throughout her career, Kate has personally placed more than 3,500 candidates in the right job. She has worked for hundreds of Australian Government/public sector, private sector and not-for-profit organisations. Kate has built a long list of loyal, satisfied employers, many of whom have provided face2face with repeat business. And she has a long list of happy candidates.
Kate’s knowledge of ICT recruitment is extensive. She has 30 years’ of ICT experience, including as a Director of an ICT professional services company and in ICT recruitment. Kate has personally placed 2,000 positions in the sector. If anyone understands the ICT market, it’s Kate.
face2face has gone from strength-to-strength with Kate’s drive, innovation, skills and knowledge. In 2010, the company won the prestigious Australian Small Business Champion Award for Recruitment Services.
So what does Kate love most about recruitment? Identifying a candidate’s attributes, regardless of what they’ve included in their resume, and placing them in a rewarding position.
“Too many employers get caught up with written qualifications,” says Kate. “They unknowingly miss out on candidates who have the potential to add amazing value to the workplace. We work hard to uncover that potential and communicate it to employers so these opportunities aren’t missed.”
Charlene Gardiner » Finance Manager
Charlene Gardiner, our Finance Manager, has a strong background in finance, professional services and recruitment. She initially joined the team to provide support to our ICT recruitment specialists and has since built a wealth of knowledge about our business and the industry, including in the finance arena.
Passionate about numbers and figures, Charlene is armed with excellent attention to detail and time management skills. She ensures our finance process runs smoothly and efficiently. Charlene is also dedicated to getting everything done right the first time, and always on time.
Nicknamed ‘The Oracle’, what does Charlene love most about her position at face2face?
‘Streamlining processes, developing tools and going all out to make it happen,’ says Charlene. ‘Whatever it takes to make life better for employers and job seekers.’
Jeremy Tobin » Manager ICT
Jeremy Tobin, Manager ICT, is a passionate business professional who has more than 20 years of remarkable recruitment experience from all sides of the business—in-house, on-site and agency-side. He is a proud Canberra local, but has also worked for and made major contributions to national and international recruitment firms in Brisbane and Sydney.
Backed by a strong history of delivering successful outcomes for both organisations and people, Jeremy is a true asset to the face2face team. His impressive track record of building successful stakeholder relationships by effectively managing expectations throughout the recruitment process positions him as a valued Manager, ICT.
What motivates Jeremy to remain immersed in the world of recruitment?
‘The satisfaction of focusing on and promoting fairness for all people in the workforce,’ says Jeremy.
Borche Kosteski » Senior Account Manager, ICT
Borche Kosteski, one of face2face’s Senior Account Manager, has been a successful contract ICT Project Manager for the past 25 years. His major focus is to apply his strategic skills and a keen eye for detail on building the ICT development side of our business. Always delivery focused, Borche is expert at mapping out critical paths to improve efficiencies, meet key deliverables and successfully deliver on solutions. Quick off the mark, Borche will focus on solving staffing requirements for ICT clients and building great working relationships for our talented ICT contractor base.
What does Borche enjoy most about his role at face2face?
‘Contributing to a dynamic team and expanding and refining operations in the ICT side of the business,’ says Borche. ‘My aim is always to seek the most efficient resolution path.’
Jan Marais » Senior Recruitment Consultant, ICT
Jan is one of f2f Recruitment’s ICT Recruitment Consultants. An experienced Project Officer, HR Administrator and Internal/Agency Recruitment consultant, Jan has successfully placed candidates in a large number of ICT and Defence positions over the past 16 years, always ensuring client needs are met. Jan operates with a consultative approach to recruitment, sourcing the best candidates for permanent and contract roles within the ICT industry. He also has extensive international recruitment experience.
Jan has a strong reputation for quickly establishing a strong rapport with clients and candidates alike.
What does Jan see as key to successfully sourcing, selecting and connecting quality ICT candidates to exciting positions?
‘Managing relationships with both large and small clients through reporting and building relationships, as well as treating clients and candidates with the same level of respect we all deserve,’ says Jan.
Arsh Sangha » Recruitment Consultant, ICT
Arsh holds an MBA with dual specialisation in Human Resource Management and Marketing. He has more than 9 years’ experience in ICT recruitment and is a Recruitment Consultant, ICT at face2face Recruitment.
Arsh has strong customer relationship management skills and brings a positive attitude and high levels of enthusiasm to helping employers source the best possible candidates.
At face2face, Arsh works closely with all team members to achieve the highest rates of client satisfaction. He continually expands his knowledge to stay on top of market trends and provide employers and candidates with the best service possible.
Arsh is a true people person, an essential attribute in recruitment. He believes that if opportunity doesn’t knock, build a door.
What is recruitment truly about for Arsh? It’s about passion.
“I’ve chosen a job I love, which makes it possible for me to achieve my goals,” says Arsh.
Vikas Pandit» Recruitment Consultant, ICT
Vikas has more than 20 years of international career experience having held leadership positions in large multinational corporations. He is a Recruitment Consultant, ICT, at face2face Recruitment. Over the last decade, Vikas has led the charge in hiring numerous resources as a manager working closely with recruitment teams at these corporations.
Since moving to Australia, Vikas has successfully secured positions for contractors in the fast-paced ICT world, relying on his strong skills at matching talent with employer needs.
Vikas has a Master Diploma in Software Engineering and excels at detailed implementation.
What drives Vikas’s passion at face2face?
“Helping candidates find their dream jobs where they can use their exceptional talent,” says Vikas.
Angie Lariosa » Recruitment Support, ICT
Angie has developed strengths in the administration arena over many years, including in the busy real estate and property industry. She operates in Recruitment Support, ICT, at face2face Recruitment.
Throughout her career, Angie has learned the power of helping people uncover what they want to do, using her strong people skills. This motivated her to begin her studies in human resources.
‘I’m passionate about people and what makes them tick,’ says Angie. ‘It’s rewarding to have joined the face2face team, working in such a dynamic environment where everyone cares.’
Loretta Pabian » Senior Account Manager, Business Support
Loretta has worked in the recruitment industry since 2008, including with both public and private sector clients, across a wide range of industries and with the most senior roles. She is a Senior Account Manager, Business Support at face2face and is well known and respected for being results oriented, solution focused, client-centric and highly approachable.
Loretta holds a Masters in Marketing Communication and Bachelor in Advertising and Marketing. Before joining the recruitment industry, she worked as a professional marketing manager. Loretta was also a leasing executive in the commercial retail, media and advertising space.
Loretta is a relationship builder who works hard to understand each client’s business requirements and then help them achieve their goals. She has spent most of her career specialising in business support recruitment but is also talented in many other areas of recruitment.
A strategic thinker and creative recruiter, Loretta specialises in developing strong and effective relationships with clients and working closely with them to deliver the best outcomes for their business needs.
What is Loretta’s main motivation with recruitment? Sourcing the right person for the right job at the right time.
“I’m passionate about helping employers find quality staff and candidates find quality employment,” says Loretta. “I can’t think of anything more rewarding.”
Carolyn Andreae » Senior Account Manager, Business Support
Carolyn Andreae, Senior Account Manager, Business Support, is an expert in matching clients with talented candidates and candidates with meaningful employment. She brings more than 19 years’ experience in personalised and tailored recruitment services to face2face Recruitment.
Having worked at senior levels in national recruitment companies, Carolyn understands that successful connections are made by understanding client and candidate needs, meticulously analysing the market, maintaining two-way communication and tapping into valuable networks.
So what makes Carolyn so passionate about recruitment? Effective results.
“Recruitment is so much more than just reviewing resumes and forwarding them to clients,” says Carolyn. “It’s a commitment to achieving the best outcomes.”
Lauren Ferrett » Account Manager, Business Support
Lauren comes to face2face Recruitment with a strong administration background in hotels. She discovered her passion for recruitment when studying hotel management and applies relevant skills to her role as Account Manager, Business Support.
Lauren gets a buzz out of working with face2face. She fits in well with a team that shares the same passion and drive to work towards a common goal; a team where everyone is always happy to help and provide support.
Lauren puts everything into her work to ensure the best outcome for all candidates, maintaining a high-quality service right from the first point of contact.
What is important to Lauren about the world of recruitment? The importance of having meaningful work and how much it can impact and improve all aspect of a person’s life.
“I thrive on helping people get their dream job,” says Lauren. “It’s the most rewarding thing ever.”
Joel Wilson » Account Manager, Business Support
Joel brings a great sense of humour and broad industry experience to face2face Recruitment.
As an Account Manager, Business Support Joel leverages his diverse career, which has included working in hospitality, retail, banking, membership, not-for-profit, insurance and administration roles. His diverse background enables Joel to have a deep understanding of the various roles candidates have worked in and what employers and clients are seeking when engaging new team members.
Before becoming Account Manager, Joel was in the role of Talent Manager, providing advice on resumes, possible direction and options for job seekers.
What does Joel love about recruitment?
“Finding the right cultural fit. It’s one thing to have all the skills an employer needs, but a cultural fit is essential,” Joel says.
Sweezy Singh» Talent Manager, Business Support
Sweezy Singh, backed by a Masters of Business Administration, is a dedicated and high-performing member of the face2face Recruitment team.
With her strong background in recruitment and talent acquisition, Sweezy is professionally recognised for her strength in establishing trust-based relationships. As Talent Manager at face2face, Sweezy’s role is to improve our offering to job seekers. She provides advice on resumes and possible direction and options for job seekers.
Sweezy’s career has also involved customer service, business development and administration.
What inspires Sweezy to perform at a high level as Talent Manager?
“Supporting candidates to fulfil their dreams by landing the perfect job,” says Sweezy. “Helping them on their journey is so rewarding.”
Alina Irfan » Senior Recruitment Consultant/Trainer, Business Support
Alina has a degree in Political Science and Sociology but always knew her dream job would be in recruitment. She has a passion for the industry that is second-to-none. Alina works as a Senior Recruitment Consultant/Trainer in Business Support. She works with both government/public and private sector positions.
What gives Alina a real buzz? Helping people find the job that’s best for them.
“My ultimate goal is to find candidates a job they enjoy going to every day,” says Alina. “And this means meeting new people, getting to know their personalities and interests, and then matching them to a position that motivates them. It’s what I love about recruitment.”
Bec Beecham » Recruitment Consultant, Business Support
Getting to know candidates and clients on a personal level energises Bec, a Recruitment Consultant on the Business Support team at face2face Recruitment. Canberra born and bred, Bec is passionate about recruitment. At face2face, she draws on her extensive service background—having worked in a bank for more than three years and in retail for more than eight—to provide exceptional customer service.
So what does Bec love most about recruitment?
“Giving my all in helping candidates find that perfect job and assisting clients with their objectives, no matter how big or small,” says Bec.
Katie Ashcroft » Recruitment Consultant, Business Support
Katie enjoys a challenge and using her skills to solve complex problems, including in the exciting world of human resources. With a Diploma of Leadership and Management, Katie has joined the team at face2face as Recruitment Consultant, Business Support.
Born and bred in Canberra, Katie’s love of human resources was ignited during her eight-year career in the Children’s Services sector, during which time she completed a Bachelor of Nursing at the University of Canberra. While working in Children’s Services, Katie was involved in recruitment and onboarding processes for two years. She enjoyed it so much she decided to enter the field full time when returning to the workforce after having a child.
What really motivates Katie to embrace the world of recruitment?
“I understand what it’s like returning to work after having a baby and the importance of being in a role that enables me as a new parent to balance work and life responsibilities,” says Katie. “And I enjoy working in a team dedicated to achieving the absolute best for clients and candidates.”
Anbarin Alamyar » Recruitment Consultant, Business Support
Anbarin Alamyar is a Recruitment Consultant, Business Support, at face2face Recruitment. She has a double degree from the University of Canberra (2018)—Bachelor of Arts in International Studies and Bachelor of Communication in Media and Public Affairs.
Before joining f2f, Anbarin worked for more than six years in retail, where she developed her customer service strengths. Anbarin’s passion lies in the value of human relations and she is excited to be working as a Recruitment Consultant for the opportunities the role brings in exercising her many skills.
What motivates Anbarin most at f2f?
‘Being able to communicate with candidates and work with them to secure positions they find stimulating and rewarding,’ says Anbarin. ‘I want every candidate to have a dream job.’
Michelle Froome » Office Manager
Michelle is face2face Recruitment’s Office Manager, focusing on customer service and efficient administration. With her positive and proactive approach, Michelle supports our team to achieve their goals, with both employers and candidates. Previously, Michelle has worked across many roles in the private and public sector, including as a busy medical receptionist.
Michelle is passionate about volunteering in the community and working closely with Canberra’s Domestic Violence Crisis Service to help those most vulnerable in society. She has recently taken on a larger role and is now a Voice for Change Advocate.
What drives Michelle?
‘Understanding the need to build engaging rapport with people from all walks of life and making a positive impact on those I come across in the workplace,’ says Michelle.
Chantelle Flaherty » Finance Officer
Backed by her experience in human resources, recruitment, customer service, finance and payroll, Chantelle is a valuable asset to the face2face Recruitment team. She is our Finance Officer.
Chantelle joined face2face after spending 11 years gaining extensive experience in hospitality, including completing an Advanced Diploma in Hospitality Management. For Chantelle, recruitment was a natural progression.
With face2face, Chantelle applies her strengths in administration support and customer service to the business support team and to candidates.
What’s super important to Chantelle? She loves helping people and believes it’s important to pursue what you love and love what you do.
“We all need to continue to grow, learn and develop our skills,” says Chantelle. “That’s why it’s so rewarding working in recruitment. We help candidates find the right job so they can grow, learn and develop.”
Pamela Jenkins» Administrative Support
Pamela Jenkins has a Degree in Management, majoring in Human Resources.
At face2face Recruitment, Pamela’s role as Administrative Support relies on her ability to interact with people on many levels. She excels in her duties as front of house and office support, always providing visitors and those who call with a warm and reassuring welcome.
With a strong background in customer service, retail and social work, Pamela understands the importance of quality personal relationships.
What does Pamela love most about the world of recruitment?
“I love engaging with people and seeing how recruitment changes lives,” says Pamela.