Meet the face2face Team
Kate Prior » Managing Director
Kate began to work in recruitment industry more than 25 years ago and quickly rose to become a senior consultant, working for large international firms. Highly motivated and a lateral thinker, Kate could see the recruitment industry slowly but surely becoming de-humanised and impersonal. The change drove Kate to open her own recruitment business in 2005. Even the name of the business—face2face—reflects Kate’s overriding business philosophy.
face2face grew quickly. We now have more than 200 employers on our books and more than 30,000 candidates on our database.
Throughout her career, Kate has personally placed more than 3,500 candidates in the right job. She has worked for hundreds of Australian Government/public sector, private sector and not-for-profit organisations. Kate has built a long list of loyal, satisfied employers, many of whom have provided face2face with repeat business. And she has a long list of happy candidates.
Kate’s knowledge of ICT recruitment is extensive. She has 30 years’ of ICT experience, including as a Director of an ICT professional services company and in ICT recruitment. Kate has personally placed 2,000 positions in the sector. If anyone understands the ICT market, it’s Kate.
face2face has gone from strength-to-strength with Kate’s drive, innovation, skills and knowledge. In 2010, the company won the prestigious Australian Small Business Champion Award for Recruitment Services. face2face was also a finalist for these awards in 2012 (there were no awards in 2011).
So what does Kate love most about recruitment? Identifying a candidate’s attributes, regardless of what they’ve included in their resume, and placing them in a rewarding position.
“Too many employers get caught up with written qualifications,” says Kate. “They unknowingly miss out on candidates who have the potential to add amazing value to the workplace. We work hard to uncover that potential and communicate it to employers so these opportunities aren’t missed.” Read more about Kate’s recruitment experience.
Louise Prior » Finance Manager
Louise has more than 10 years in the recruitment industry. She has mastered the art of balancing numbers, balancing books and balancing priorities so the job always gets done. Before joining face2face, Louise worked in finance elsewhere in the private sector, honing her skills at ensuring books were balanced and financial matters were in order. Today, Louise handles all aspects of face2face’s financial affairs and clients are always reassured that correctly rendered invoices are issued promptly.
Does Louise love working in the world of recruitment? Definitely. She can’t imagine doing anything else.
“Recruitment keeps you on your toes,” says Louise. “It’s stimulating to work in such a dynamic and colourful environment as face2face. It’s inspiring that the company is flexible and innovative in its service approach and always places client and candidate satisfaction as number one.”
Loretta Pabian » Client Relationship Manager
Loretta has worked in the recruitment industry since 2008, including with both public and private sector clients, across a wide range of industries and with the most senior roles. She is well known and respected for being results oriented, solution focused, client-centric and highly approachable.
Loretta holds a Masters in Marketing Communication and Bachelor in Advertising and Marketing. Before joining the recruitment industry, she worked as a professional marketing manager. Loretta was also a leasing executive in the commercial retail, media and advertising space.
Loretta is a relationship builder who works hard to understand each client’s business requirements and then help them achieve their goals. She has spent most of her career specialising in business support recruitment but is also talented in many other areas of recruitment.
A strategic thinker and creative recruiter, Loretta specialises in developing strong and effective relationships with clients and working closely with them to deliver the best outcomes for their business needs.
At face2face Recruitment, Loretta is passionate about helping employers find quality staff and candidates find quality employment.
What is Loretta’s main motivation with recruitment? Sourcing the right person for the right job at the right time.
“I’m passionate about helping employers find quality staff and candidates find quality employment,” says Loretta. “I can’t think of anything more rewarding.”
Lucas Walker » ICT Client Relationship Manager
Lucas has more than 9 years’ experience in business development, client relationship management and sales management. He is a perfect fit for his Client Relationship Manager role at face2face Recruitment.
Lucas is an effective communicator and an inspiring manager, bringing a great deal of enthusiasm, and major doses of positive thinking to every client relationship. He is eternally optimistic and believes that every need has a solution.
To be involved in supporting people to achieve their goals is Lucas’ main motivation. It influences everything he does at face2face.
What is Lucas’ favourite quote? He is inspired by this quote from The Alchemist: “It’s the possibility of having a dream come true that makes life interesting.”
Shakira Reinpacher » Senior Recruitment Consultant
Shakira has more than 10 years’ experience in the recruitment industry as a consultant, serving a wide range of Australian Government departments and private sector organisations. She has worked with bulk recruitment rounds, temporary assignments, non-ongoing, ongoing/permanent placements and with graduate programs.
Shakira has placed candidates in many areas, including policy, governance, administrative, executive assistant, help desk/service desk, call centre, communications, finance, research, library and records management. She has also placed many candidates in ICT sector.
Does Shakira love a challenge? You bet. She excels at matching people to positions.
“This is so much more than just matching a resume against a job description,” says Shakira. “For a placement to last, it’s essential to have a cultural fit, personality fit and core values fit. I talk to candidates to uncover https://healthsavy.com their story. We all have a story and at face2face we find out what that is. Once we’ve uncovered the unique qualities and experience the candidate has to offer, it’s easier to find the right fit. This benefits both employer and candidate.”
Alina Molchanova» Recruitment Consultant
Alina has a degree in Political Science and Sociology but always knew her dream job would be in recruitment. She has a passion for the industry that is second-to-none. Alina works in Business Support and covers both government/public and private sector positions.
What gives Alina a real buzz? Helping people find the job that’s best for them.
“My ultimate goal is to find candidates a job they enjoy going to every day,” says Alina. “And this means meeting new people, getting to know their personalities and interests, and then matching them to a position that motivates them. It’s what I love about recruitment.”
Lauren Ferrett » Recruitment Consultant
Lauren comes to f2f Recruitment with a strong administration background in hotels. She discovered her passion for recruitment when studying hotel management.
Lauren gets a buzz out of working with face2face. She fits in well with a team that shares the same passion and drive to work towards a common goal. “Everyone is always happy to help and provide support,” says Lauren.
Lauren puts everything into her work to ensure the best outcome for all candidates, maintaining a high-quality service right from the first point of contact.
What is important to Lauren about the world of recruitment? The importance of having meaningful work and how much it can impact and improve all aspect of a person’s life.
“I thrive on helping people get their dream job,” says Lauren. “It’s the most rewarding thing ever.”
Shilpa Rajput » Senior Recruitment Consultant
Shilpa is highly energetic, full of life and a great team player. She has an MBA in Human Resource Management and more than 7 years’ experience in ICT recruitment.
With a zeal to excel and temperament to succeed, Shilpa is a perfectionist in her work. She is very social and loves interacting with people. She has a sound knowledge of the Australian market and believes that working in recruitment is about facing new challenges every day.
Is recruitment just a job for Shilpa? No it’s not. It’s true happiness.
“I give my best to find the right candidates for my clients and the best fit for my candidates,” says Shilpa. “I love seeing the big smile on their faces when everything comes together.”
Arsh Sangha » Recruitment Consultant
Arsh holds an MBA with dual specialisation in Human Resource Management and Marketing. He has more than 8 years’ experience in information and communications technology (ICT) recruitment.
Arsh has strong customer relationship management skills and brings a positive attitude and high levels of enthusiasm to helping employers source the best possible candidates.
At face2face Recruitment, Arsh works closely with all team members to achieve the highest rates of client satisfaction. He continually expands his knowledge to stay on top of market trends and provide employers and candidates with the best service possible.
Arsh is a true people person, an essential attribute in recruitment. He believes that if opportunity doesn’t knock, build a door.
What is recruitment truly about for Arsh? It’s about passion.
“I’ve chosen a job I love, which makes it possible for me to achieve my goals,” says Arsh.
Joel Wilson » Talent Manager
Joel comes to face2face with a great sense of humour and broad industry experience. Joel is a Canberra lad and enjoys his footy and now stays active with touch football.
Joel has worked in hospitality, retail, banking, membership, not-for-profit, insurance and administration roles. This diverse background enables Joel to have a deep understanding of the variety of roles people will have worked in and what our clients are seeking to engage new team members.
Joel has taken up a newly created position specifically to improve our offering to job seekers. Joel provides advice on resumes and possible direction and options for job seekers.
“It is one thing to have all the skills a client may need, but in the end the cultural fit has to be right before anything else. I enjoy meeting people every day from all walks of life and hearing their story.” says Joel.
Charlene Gardiner » Recruitment Support
With a strong background in administration, professional services and recruitment, Charlene initially joined the face2face team to provide support to the ICT recruitment specialists.
Passionate about administration, and armed with excellent attention to detail and time management skills, Charlene makes sure that the entire recruitment process runs smoothly and efficiently, from the time a job is received to the time a file is closed. This includes putting the final touches on resumes, selection criteria and final submissions.
What is Charlene dedicated to? She is dedicated to helping people in general, whether it’s helping them land their dream job, or achieving any type of goal, big or small.
“To be able to help people achieve something that they never thought they would be able to is extremely rewarding,” says Charlene. “I get joy out of knowing that I’ve helped someone achieve something incredible.”
Chantelle Flaherty » Recruitment Support
Backed by her experience in human resources, recruitment, customer service, finance and payroll, Chantelle is a valuable asset on the face2face Recruitment team.
Chantelle joined face2face after spending 11 years gaining extensive experience in hospitality, including completing an Advanced Diploma in Hospitality Management. For Chantelle, recruitment was a natural progression.
With face2face, Chantelle applies her strengths in administration support and customer service to the business support team and to candidates.
What’s super important to Chantelle? She loves helping people and believes it’s important to pursue what you love and love what you do.
“We all need to continue to grow, learn and develop our skills,” says Chantelle. “That’s why it’s so rewarding working in recruitment. We help candidates find the right job so they can grow, learn and develop.”