Meet the face2face Team

Kate Prior » Managing Director

Kate began to work in recruitment industry more than 30 years ago and quickly rose to become a senior consultant, working for large international firms. Highly motivated and a lateral thinker, Kate could see the recruitment industry slowly but surely becoming de-humanised and impersonal. The change drove Kate to open her own recruitment business in 2005. Even the name of the business—face2face—reflects Kate’s overriding business philosophy.

face2face grew quickly. We now have more than 200 employers on our books and more than 30,000 candidates on our database.

Throughout her career, Kate has personally placed more than 3,500 candidates in the right job. She has worked for hundreds of Australian Government/public sector, private sector and not-for-profit organisations. Kate has built a long list of loyal, satisfied employers, many of whom have provided face2face with repeat business. And she has a long list of happy candidates.

Kate’s knowledge of ICT recruitment is extensive. She has 30 years’ of ICT experience, including as a Director of an ICT professional services company and in ICT recruitment. Kate has personally placed 2,000 positions in the sector. If anyone understands the ICT market, it’s Kate.

face2face has gone from strength-to-strength with Kate’s drive, innovation, skills and knowledge. In 2010, the company won the prestigious Australian Small Business Champion Award for Recruitment Services.

So what does Kate love most about recruitment? Identifying a candidate’s attributes, regardless of what they’ve included in their resume, and placing them in a rewarding position.

“Too many employers get caught up with written qualifications,” says Kate. “They unknowingly miss out on candidates who have the potential to add amazing value to the workplace. We work hard to uncover that potential and communicate it to employers so these opportunities aren’t missed.”

Charlene Gardiner » Finance Manager

Charlene Gardiner, our Finance Manager, has a strong background in finance, professional services and recruitment. She initially joined the team to provide support to our ICT recruitment specialists and has since built a wealth of knowledge about our business and the industry, including in the finance arena.

Passionate about numbers and figures, Charlene is armed with excellent attention to detail and time management skills. She ensures our finance process runs smoothly and efficiently. Charlene is also dedicated to getting everything done right the first time, and always  on time.

Nicknamed ‘The Oracle’, what does Charlene love most about her position at face2face?

‘Streamlining processes, developing tools and going all out to make it happen,’ says Charlene. ‘Whatever it takes to make life better for employers and job seekers.’

Michelle Froome » Office Manager

Michelle is face2face Recruitment’s Office Manager, focusing on customer service and efficient administration. With her positive and proactive approach, Michelle supports our team to achieve their goals, with both employers and candidates. Previously, Michelle has worked across many roles in the private and public sector, including as a busy medical receptionist.

Michelle is passionate about volunteering in the community and working closely with Canberra’s Domestic Violence Crisis Service to help those most vulnerable in society. She has recently taken on a larger role and is now a Voice for Change Advocate.

What drives Michelle?

‘Understanding the need to build engaging rapport with people from all walks of life and making a positive impact on those I come across in the workplace,’ says Michelle.

Alister Pardew » Manager ICT

As ICT Manager, Alister heads up the ICT team at face2face Recruitment.  A service and sales professional, Alister has more than 20 years’ experience in managing teams, accounts and businesses in the recruitment, travel and hospitality industries.

Alister has a passion for understanding clients’ needs and delivering quality in recruitment solutions.

What drives Alister’s passion at f2f?

“Getting to know people is what we do, what moves them, how they got to where they are now and what’s next in their journey,” says Alister. “This is how we can put them forward for the right roles with the right clients, to get the best fit.”

Dylan Macleod » Senior Account Manager, ICT

Dylan has more than 25 years of experience in account management, client relations and customer service. At face2face he is a Senior Account Manager on the ICT team.

Before joining f2f, Dylan was a General Manager of an ICT training organization, and the external face of the company, for 11 years, developing strong relationship building and people engagement skills. In this role, Dylan was highly successful in creating and providing solution-based results for Australian Government and state and territory government departments, as well as for large private sector corporations and small business clients.

Dylan brings to the recruitment world a passion for people engagement, relationships and providing personable and excellent service—all important attributes when finding employers talented staff and finding valuable roles for candidates.

‘Being able to recognise the differences of each and everyone one of us is highly important to me,’ says Dylan. ‘So too is understanding diversity, which helps build rapport, better communication and trust.’

Angie Lariosa » Recruitment Consultant, ICT

Angie has developed strengths in the administration arena over many years, including in the busy real estate and property industry. She operates in Recruitment Support, ICT, at face2face Recruitment.

Throughout her career, Angie has learned the power of helping people uncover what they want to do, using her strong people skills. This motivated her to begin her studies in human resources.

‘I’m passionate about people and what makes them tick,’ says Angie. ‘It’s rewarding to have joined the face2face team, working in such a dynamic environment where everyone cares.’

Megan Walton » Recruitment Support

Megan works diligently in Recruitment Support for face2face’s busy ICT team, applying a goal-oriented professional approach.

With a strong background in recruitment, built over many years, Megan is a meticulous operator, reacting quickly to the need to fill positions. She began her recruitment career on reception and quickly progressed to support other major recruitment clients. This included the psychology team in a multinational manufacturing firm, running this client’s major graduate intake programs.

Before joining f2f, Megan gained nine years’ experience in the accounting and finance, investment banking and property sectors in recruitment and executive search firms in Sydney.

What keeps Megan in the fast-paced and ever-changing world of recruitment?

‘I love the variety, connecting with people, and going above and beyond to help candidates land their perfect role,’ says Megan.

Loretta Pabian » Senior Account Manager, Business Support

Loretta has worked in the recruitment industry since 2008, including with  public and private sector clients, across a wide range of industries and with the most senior roles. She is a Senior Account Manager, Business Support at face2face and is well known and respected for being results oriented, solution focused, client-centric and highly approachable.

Loretta holds a Masters in Marketing Communication and Bachelor in Advertising and Marketing. Before joining the recruitment industry, she worked as a professional marketing manager. Loretta was also a leasing executive in the commercial retail, media and advertising space.

Loretta is a relationship builder who works hard to understand each client’s business requirements and then help them achieve  their goals. She has spent most of her career specialising in business support recruitment but is also talented in many other areas of recruitment.

A strategic thinker and creative recruiter, Loretta specialises in developing strong and effective relationships with clients and working closely with them to deliver the best outcomes for their business needs.

What is Loretta’s main motivation with recruitment? Sourcing the right person for the right job at the right time.

“I’m passionate about helping employers find quality staff and candidates find quality employment,” says Loretta. “I can’t think of anything more rewarding.”

Lauren Ferrett » Account Manager, Business Support

Lauren FerrettLauren comes to face2face Recruitment with a strong administration background in hotels. She discovered her passion for recruitment when studying hotel management and applies relevant skills to her role as Account Manager, Business Support.

Lauren gets a buzz out of working with face2face. She fits in well with a team that shares the same passion and drive to work towards a common goal; a team where everyone is always happy to help and provide support.

Lauren puts everything into her work to ensure the best outcome for all candidates, maintaining a high-quality service right from the first point of contact.

What is important to Lauren about the world of recruitment? The importance of having meaningful work and how much it can impact and improve all aspect of a person’s life.

“I thrive on helping people get their dream job,” says Lauren. “It’s the most rewarding thing ever.”

Shakira Reinpacher » Senior Recruitment Consultant/Trainer

Shakira has 9 years’ experience in the recruitment industry as a consultant, serving a wide range of Australian Government departments and private sector organisations. She has worked with bulk recruitment rounds, temporary assignments, non-ongoing placements and with graduate programs. Shakira has placed candidates in many areas, including policy, governance, administrative, executive assistant, help desk/service desk, call centre, communications, finance, research, library and records management.

Does Shakira love a challenge? You bet. She excels at matching people to positions.

‘This is so much more than just matching a resume against a job description,’ says Shakira. ‘For a placement to last, it’s essential to also ensure a cultural fit, personality fit and core values fit. I talk to candidates to discover their story. We all have a story and at face2face we take the time to find out what that is. Once we’ve uncovered the unique qualities and experience the candidate has to offer, it’s easier to find the right fit. This benefits both employer and candidate.’

Bec Beecham » Recruitment Consultant, Business Support

Getting to know candidates and clients on a personal level energises Bec, a Recruitment Consultant on the Business Support team at face2face Recruitment. Canberra born and bred, Bec is passionate about recruitment. At face2face, she draws on her extensive service background—having worked in a bank for more than three years and in retail for more than eight—to provide exceptional customer service.

So what does Bec love most about recruitment?

“Giving my all in helping candidates find that perfect job and assisting clients with their objectives, no matter how big or small,” says Bec.

Jade Hansen » Account Manager, Business Support

Jade Hansen, backed by an MBA in Business and Marketing, has strong business acumen. Throughout her 20+ years’ experience in a wide range of industries, Jade has developed exceptional client relations skills.

As a highly experienced marketing, branding and communications professional, Jade understands the importance of implementing projects while paying strict attention to detail. As an Account Manager, Business Support, at face2face Recruitment, Jade relies on the skill set she’s developed throughout her career in customer-focused industries such as healthcare, e-commerce, retail and hospitality.

What attracted Jade to switch career paths to recruitment?

‘The excitement of working with two sets of clients—candidates and employers—and the immense satisfaction of matching skills to needs,’ says Jade.

Scott Gardiner » Account Manager, Business Support

Scott Gardiner’s career path—before he joined face2face Recruitment—is different to most recruiters. He served as a soldier in the Australian Army and has had a successful and lengthy career in real estate.

As an Account Manager, Business Support, Scott brings to face2face Recruitment the discipline and leadership skills he developed while in the Army, and the strong customer relations and project management skills he developed after the Army.

Scott’s expertise includes sales and project marketing, portfolio management, site acquisition and feasibility studies, all of which he relies on to service his recruitment clients well.

What motivated Scott to enter recruitment?

‘I’ve always been rewarded by understanding a client’s needs and then providing a solution that exceeds their expectations,’ says Scott. ‘To me, that is what recruitment is all about.’

Anbarin Alamyar » Recruitment Consultant, Business Support

Anbarin Alamyar is a Recruitment Consultant, Business Support, at face2face Recruitment. She has a double degree from the University of Canberra (2018)—Bachelor of Arts in International Studies and Bachelor of Communication in Media and Public Affairs.

Before joining f2f, Anbarin worked for more than six years in retail, where she developed her customer service strengths. Anbarin’s passion lies in the value of human relations and she is excited to be working as a Recruitment Consultant for the opportunities the role brings in exercising her many skills.

What motivates Anbarin most at f2f?

‘Being able to communicate with candidates and work with them to secure positions they find stimulating and rewarding,’ says Anbarin. ‘I want every candidate to have a dream job.’

Eden Roser » Recruitment Support, Business Support

Eden works in Recruitment Support on the Business Support team at f2f Recruitment, passionate about developing candidates and seeing them thrive in positions they love.

Before joining f2f, Eden worked in training administration for two years in an aircraft maintenance company. Here she developed her time management skills and ability to prioritise deadlines to ensure tasks were delivered on time, every time, without compromising on quality.

Throughout her career, Eden has enjoyed dealing with and developing clients and staff and building knowledge about their goals, aspirations and needs. These skills she applies every day at f2f when helping candidates find meaningful roles.

Why does Eden adore working at f2f?

‘I enjoy the continual challenges that recruitment offers and the thrill of seeing the right candidate placed in the right position,’ says Eden.

Clare Farrugia » Recruitment Support, Business Support

Clare Farrugia has completed a Diploma of Tourism and previously worked in hospitality and retail. She brings to face2face Recruitment her strengths in customer relations and communications, as well as her bubbly, positive outlook on life and work.

In Business Support, Clare is proactive as a Recruitment Support member of the f2f team, focusing on providing the best service to candidates looking for work. She’s always on hand to help co-workers too.

Why did Clare choose recruitment?

‘Being able to support candidates to find their ideal role so they have the best possible opportunities in the workplace is extremely rewarding,’ says Clare. ‘I also thrive on the ability to build relationships with candidates, staying with them until we match their qualifications with the perfect job.’

Sweezy Singh» Talent Manager, Business Support

Sweezy Singh, backed by a Masters of Business Administration, is a dedicated and high-performing member of the face2face Recruitment team.

With her strong background in recruitment and talent acquisition, Sweezy is professionally recognised for her strength in establishing trust-based relationships. As Talent Manager at face2face, Sweezy’s role is to improve our offering to job seekers. She provides advice on resumes and possible direction and options for job seekers.

Sweezy’s career has also involved customer service, business development and administration.

What inspires Sweezy to perform at a high level as Talent Manager?

“Supporting candidates to fulfil their dreams by landing the perfect job,” says Sweezy. “Helping them on their journey is so rewarding.”

Chantelle Flaherty » Finance Officer

Chantelle FlahertyBacked by her experience in human resources, recruitment, customer service, finance and payroll, Chantelle is a valuable asset to the face2face Recruitment team. She is our Finance Officer.

Chantelle joined face2face after spending 11 years gaining extensive experience in hospitality, including completing an Advanced Diploma in Hospitality Management. For Chantelle, recruitment was a natural progression.

With face2face, Chantelle applies her strengths in administration support and customer service to the business support team and to candidates.

What’s super important to Chantelle? She loves helping people and believes it’s important to pursue what you love and love what you do.

“We all need to continue to grow, learn and develop our skills,” says Chantelle. “That’s why it’s so rewarding working in recruitment. We help candidates find the right job so they can grow, learn and develop.”

Alina Irfan » Senior Recruitment Consultant/Trainer, Business Support

Alina has a degree in Political Science and Sociology but always knew her dream job would be in recruitment. She has a passion for the industry that is second-to-none. Alina works as a Senior Recruitment Consultant/Trainer in Business Support. She works with both government/public and private sector positions.

What gives Alina a real buzz? Helping people find the job that’s best for them.

“My ultimate goal is to find candidates a job they enjoy going to every day,” says Alina. “And this means meeting new people, getting to know their personalities and interests, and then matching them to a position that motivates them. It’s what I love about recruitment.”