Meet the face2face Team
Andrew Kable
General Manager
Operations
Andrew brings 25 years’ recruitment experience to face2face, driving innovation throughout the agency. He has extensive experience leading teams in delivering recruitment services to government agencies.
Andrew Kable (General Manager)
Andrew brings 25 years recruitment experience, and 10+ years working with the Australian Government. His experience spans the management of large contingent workforce, executive recruitment and the delivery of recruitment services for large bulk rounds and entry-level recruitment.
In addition to his role at face2face, Andrew is also a PhD candidate and Sessional Academic at the University of Canberra, with a research focus on skills assessment.
He is particularly passionate about the application of the merit principle to enhance workforce diversity within the public sector.
Charlene Gardiner
Finance and Operations Manager
Operations
Charlene, with a strong background in finance, professional services and recruitment, ensures face2face’s operations and processes run smoothly, efficiently, effectively and accurately.
Charlene Gardiner (Finance and Operations Manager)
Charlene (Charlie) has a strong and diverse background in finance, operations, professional services and recruitment.
As Finance and Operations Manager, she leads the way in creating systems, processes and procedures that ensure face2face runs seamlessly and efficiently.
In finance and operations, Charlie leverages her excellent attention to detail, well-developed time management skills and strengths in crunching numbers and figures.
Preparing accurate, timely and detailed forecasts, financial statements and business activity reports is essential. Also essential is analysing and reconciling cash flow, enabling face2face to move from strength-to-strength in a fast-paced, continually changing market, and with confidence.
Importantly, Charlie meets the myriad of legal requirements inherent in the multi-faceted recruitment industry. She provides proactive, evidence-based, strategic advice to the Managing Director. This includes recommendations from her research on new state-of-the-art, with innovation key.
Overall, Charlie does whatever it takes to make life better for the team at face2face and the employers and candidates it services.
Charlie is dedicated to getting everything done right the first time, and always on time. That includes paying employees and contractors.
Charlie is known for remaining calm under pressure. She always applies sound judgement and never skips a beat.
What does Charlie celebrate most about her position at face2face?
‘Streamlining processes, developing tools for efficiency and going all out to make it happen,’ says Charlie. ‘I’m motivated to do whatever it takes to streamline operations and make life better for our dynamic team, employers and job seekers.’
Lisa Whitehorn
Account Manager
ICT
Extensive ICT knowledge sees Lisa exceed expectations for both employers and candidates in this specialised recruitment area. She builds strong relationships for quality results.
Lisa Whitehorn (Account Manager)
Lisa is a professional in the information and communication technology sector, with a wealth of experience gained from diverse and extensive experience in diverse roles across both the public and private sectors.
With a combined Bachelor’s Degree in Arts and Science, specialising in Psychology and Social Research Methodology, Lisa brings a unique blend of analytical skills and human understanding strengths to her reputable recruitment services.
Throughout her career, Lisa has held roles in information technology (IT) project management, including at senior project management level. Lisa holds a Prince2 Certification and Diploma in Project Management, supporting her to successfully deliver large, complex IT transformation projects. At face2face Lisa also leverages earned proficiency in service management and quality management.
Lisa, as Account Manager, ICT, is dedicated and committed to fostering strong relationships with employers and candidates to uncover needs, conduct sophisticated searches for quality talent and ultimately delivering top-notch recruitment solutions. Her commitment to recruitment excellence is unwavering.
In the fast-paced world of recruitment, Lisa supports employers and candidates through active listening, clear communications and a pursuit of quality outcomes.
Ultimately, what inspires Lisa about ICT recruitment?
‘Understanding the needs of employers and candidates, establishing strong working relationships and finding the perfect match,’ she says.
Urvish Kahar
Account Manager
ICT
Urvish specialises in ICT roles, applying a deep understanding of Australia’s complex job market (public and private). A lateral thinker, Urvish works creatively on all recruitment.
Urvish Kahar (Account Manager ICT)
Urvish’s education includes a Master’s Degree in Human Resource Development and several professional recruitment certificates. An experienced recruiter with more than 6 years in the industry – working nationally and internationally – Urvish now focuses on ICT roles at award-winning face2face.
As Account Manager, ICT, Urvish applies his deep understanding of Australia’s complex job market (public and private sectors). A lateral thinker and problem-solver, Urvish works with passion to support candidates to land their dream roles. In doing so, he proactively provides candidates with valuable career guidance and pinpoints diverse opportunities. Urvish excels in building relationships and connecting with candidates at all levels and across all industries. He gets a buzz out of meeting such diverse talent.
Urvish also excels at providing employers with dedicated support, so they fill the roles required for organisational success as efficiently and seamlessly as possible.
Resilient, positive and customer-focused, Urvish is also dedicated to continual professional development. He holds a Bachelor of Commerce (B.Com) and a Master’s Degree in Supply Chain Management and Project Management.
Before focusing solely on the dynamic world of ICT, Urvish built deep knowledge and experience in recruiting in the areas of Accounting and Finance, Administration and Office Support, Government Policy, Program and Project Management, Human Resources, Business and Business Analysts, and Procurement. With the Australian Government, he recruits across all APS, EL 1, EL 2 and SES roles.
What drives Urvish’s enthusiasm?
‘I find immense fulfillment in helping candidates secure positions that suit their skills and personalities,’ says Urvish. ‘It’s a joy to help every candidate shape their future.’
Danielle Armitage
Divisional Manager
Major Accounts
As Divisional Manager at face2face, Danielle leads a fast-paced team delivering top talent for government administration and customer service roles with precision and speed.
Danielle Armitage (Divisional Manager, Major Accounts)
Danielle (Dani) leads our Major Accounts division, recruiting for high-volume, repeatable role-types. Major Accounts is focused on speed and accuracy of delivery on core government administration and customer service positions.
Danielle brings over a decade of experience in the recruitment industry building strong client partnerships, strategic thinking, and a genuine passion for connecting people with meaningful opportunities.
She has led high-performing teams and supported large-scale recruitment operations, always with a focus on delivering tailored solutions that meet each client’s unique needs. Danielle’s approach is consultative and strategic—she takes the time to understand business goals and works closely with stakeholders to ensure successful outcomes.
Known for her professionalism, integrity, and warm communication style, Danielle is passionate about creating positive experiences for both clients and candidates.
Mikala Cornwell
Recruitment Solutions Consultant
Recruitment Solutions
A dedicated, results-driven professional, Mikala brings energy and enthusiasm to her role as Recruitment Solutions Consultant, Recruitment Solutions, and extensive experience in the training industry.
Mikala Cornwell (Recruitment Solutions Consultant)
Mikala Cornwell excels at efficient time management and problem-solving, key attributes required in the detailed, multi-faceted recruitment industry.
At award-winning face2face, as Recruitment Solutions Consultant, Recruitment Solutions, Mikala leverages extensive experience in training. She is a meticulous administrator who informs sound decision making with accurate, timely data entry and analysis.
Mikala is clear, concise and fully accountable when supporting face2face to drive recruitment solutions. Coordination is a core competency.
Mikala thrives on establishing productive stakeholder relations, with employers, candidates and team members at face2face. She continually exhibits a professional, refreshing and friendly approach.
With best-practice communications, Mikala works at a senior level to maintain excellent client relations. She is responsible for scribing, outsourced recruitment services and unbundled requests.
Mikala, with scribing—a key requirement in public sector recruitment particularly—ensures face2face follows best-practice in line with Australian Public Service merit principles. She quality assures scribe reports, monitors scribing processes, and build the face2face pool of talented, experienced scribes.
Training skills and experience come to play as Mikala mentors team members on important industry information, so face2face is on top of its game.
Motivated and with strong and impressive interpersonal skills, Mikala contributes to a positive workplace culture, enabling face2face to share its energy with all stakeholders. She is proactive, enthusiastic, strategic and creative.
Why is Mikala so passionate about recruitment and scribing?
“I thrive on ensuring compliance with the complex requirements of both recruitment and scribing roles, on behalf of employers and scribes,” says Mikala. “It’s all about successful and rewarding results.”
Neil Valecha
Recruitment Consultant
Policy and Program
Neil has a Bachelor of Business Administration and exceptional customer service strengths. As Recruitment Consultant, he provides quality Policy and Program candidates to a range of Government clients.
Neil Valecha (Recruitment Consultant)
At award-winning face2face Recruitment, Neil focuses on sourcing the best talent for employer needs, often on an urgent basis.
High-level customer service and superior coordination and organisation skills are core competencies Neil brings to the table in his role as Recruitment Consultant in our Policy and Program division.
With attention to detail, Neil prepares job descriptions, formats resumes, completes reference and other checks, organises interviews and facilitates contractor onboarding. He also writes and places ads on various platforms to attract the widest possible talent pool and conducts candidate searches matching talent with positions.
Neil, throughout his career, has developed a sharp customer focus, across diverse industries including in sales, retail, and advertising and marketing.
Backed by a Bachelor of Business Administration, Neil has worked in project administration on 2 large-scale transport projects (in New South Wales). He demonstrated strengths in handling multi-faceted requirements to tight deadlines and showed initiative in driving new processes. A key achievement as Business Administration Coordinator, SIEMENS Mobility, for example, was building an automated timesheet system that saved up to 5 hours a week and significantly reduced discrepancies.
Neil is a dynamic and productive team player with exceptional interpersonal skills. He is a proactive listener, a clear and concise communicator and highly motivated to drive the best recruitment results at face2face. He is flexible, adaptable and professional through and through.
Jessica Dann
Senior Recruitment Support
ICT
Jessica brings expertise in onboarding, compliance, and contract management, supporting the ICT team at face2face Recruitment. She ensures smooth, compliant processes that deliver quality outcomes for candidates and clients.
Jessica Dann (Senior Recruitment Support)
Jessica, a passionate, dedicated and committed professional, embraces her role at face2face Recruitment as a productive member of the dedicated ICT team. Enthusiastic about connecting talented individuals with the right opportunities, Jessica makes a meaningful impact in ICT Recruitment Support.
Jessica’s expertise covers onboarding, compliance, and contract management. She works diligently so all processes are executed seamlessly, and in line with industry regulations, to mitigate risks and guarantee smooth onboarding for employees and employers.
Thriving in fast-paced environments, Jessica seizes challenges and embraces opportunities to be a reliable resource for colleagues and clients alike.
What motivates Jessica in recruitment?
“I’m driven to deliver exceptional results and being a valuable asset to the recruitment team dedicated to the complex and dynamic ICT industry,” says Jessica.