• face2face Reference Number # 10790
  • Contract until 31/12/2019, possible extension
  • Start 22/07/2019
  • Full Time Hours – labour hire contract
  • Australian Citizenship or Permanent Residency (min 5 years) Essential
  • Based in Wollongong, NSW
  • $41.64 per hour plus super


  • Demonstrate flexibility and embrace the challenges of working in a complex and changing environment
  • Liaise with Partner Performance and Relationships Branch and other internal stakeholders in business units across the organisation
  • Monitor and report on performance, inclduing Partner KPI’s and reviewing performance management reports
  • Identify and actively of any issues and risks and implement corrective actions
  • Coordinate and respond to complaints and quality assurance issues
  • Develop effective working relationships to drive performance and quality outcomes from Partners in the Community

Skills and Personal Attributes:

  • Positive contemporary attitudes
  • Good quality communication and interpersonal skills
  • Commitment to achieving positive outcomes
  • Ability to synthesise and analyse information and make decisions
  • Competency with IT systems, including records management systems and the MS Office Suite
  • Consistently apply assessment tools/work instructions/Standard Operating Procedures
  • Experience in managing relationships with Partners (or similar e.g. external stakeholders)


  • Relevant qualifications in human services, allied health, disability and/or demonstrated experience

If this sounds like the role for you and you would like to know more, contact Bec now!

Applications close 12PM 17/06/2019, unless maximum reached prior to this time.

Bec Beecham
02 6199 5750