• face2face Reference Number # 10144
  • Contract to 31/10/2019, possible extension
  • Start ASAP
  • Full Time Hours – labour hire contract
  • Australian Citizenship or Permanent Residency (min 5 years) Essential
  • Based in Parramatta
  • $53.33 per hour plus super



  • Apply principles of administrative law decision making in accordance with both primary and secondary sources
  • Undertake facilitated training on the review process
  • Apply legislation, operational guidelines to individual requests
  • Collect further information by speaking directly with customers
  • Obtain expert assistance and policy directions from internal stakeholders if required


Skills and Personal Attributes:

  • Positive contemporary attitudes
  • Competency with IT systems including MS Excel
  • Strong and adaptable communication and interpersonal skills
  • Ability to work within and across teams and adapt quickly to a changing environment
  • Commitment to achieving positive outcomes
  • Ability to manage confidential and sensitive information
  • Ability to provide a mentor role within the team



  • Understands excellence in making decisions under legislation
  • Experience in administrative law or administrative decision making would be highly regarded
  • Experience in claims management and/or assessment would be highly regarded
  • Specialisation or training in one or more specific disability types or health fields (for example, mental health, and occupational therapy) would be highly regarded


If this sounds like the role for you and you would like to know more, click apply now.

Applications close 12PM 21/05/2019, unless maximum reached prior to this time.

Bec Beecham
02 6199 5750