• face2face Recruitment reference # 12055
  • 12 month contract with extension options
  • Canberra
  • Australian Citizenship
  • Baseline

About the Role:

Our Federal Government client is seeking a Business Analyst who is responsible for all software related business analysis, business solutions, in-house software development, telephony, IT services and infrastructure. As a part of the role, your responsibilities include analysis, design and specification of new and existing IT systems to support the business using appropriate standards, methodologies and toolsets. You will provide expert advice and assistance to system users, investigate complex issues and determine business impact and recommend solutions.

The successful applicant will have:

  • Experience in analysing application support issues to identify trends and priorities for investment, conducting root cause analyses, documenting detailed requirements and implementing preventative solutions
  • An ability to engage at a technical level with the architecture team to design preventative solutions in alignment with the ICT Roadmap
  • Exceptional communication skills, with a particular focus on workshop facilitation, presentation and writing skills
  • Proven experience in business analysis, human-centred design and the ability to apply critical thinking to deconstruct problems.
  • A demonstrated ability to apply structured business analysis deliverables and use tools and techniques, such as
    • Documenting high-level and detailed requirements
    • Mapping current and future state business processes
    • Creating user stories and use cases
    • Conceptualising information and constructing visual models
  • Proven experience in requirement gathering and developing acceptance criteria and functional specifications with the ability to apply knowledge of business systems and translate business needs into technical requirements
  • Experience in applying business process re-engineering to business and application processes and procedures.

Australian Citizens with a Baseline clearance or the ability to obtain, are required due to the nature of the role.


If you would like to know more about this role, and. a confidential discussion, please contact Vinny at face2face Recruitment:

Vinny@f2frecruitment.com.au / 02 6199 5750